Customer Service and Buying Confidence
Overdrive Electronics believes that customer service is still number one, especially online. We have a dedicated service and support staff that will make sure that you are always happy with the service and your overall shopping experience. We strive to answer all customer service emails within an hour and sometimes sooner. We do this to let all our customers know that we are here to help them find the answers they are looking for. We also have created a dedicated support team who's sole purpose is to provide free lifetime support for all the brand name electronic products that we sell. You can contact Overdrive Electronics via Email, Live Chat, or phone, so there is always a way to reach us when you need a question answered. Overdrive Electronics offers a 100% Satisfaction Guarantee called the OE Guarantee. This lets you know that we are serious about making sure all our customers are happy.

Convenient Payment Options
We try to make shopping online as easy as possible. It can be hard if you find what you are looking for online, but have no way to pay for it. This is why we have implemented as many convenient payment options as we could. Overdrive Electronics accepts all major credit cards such as Discover, American Express, Visa, and MasterCard. Not only do we accept credit cards, but we also offer checkout through the two largest online payment processing companies, Paypal and Google Checkout. This allows you to pay us without providing us with any financial data to give you the ease of mind. For our international customers, we work with International Checkout, who accepts all international credit cards and Paypal as well, so you are covered at Overdrive Electronics as well.

Security
We strive very hard to keep all information secure at Overdrive Electronics. We have a dedicated fraud team that spot checks orders and verifys every order that comes through. This allows you to have the peace of mind that your information is safe. We also employ the industry standard 128-bit SSL (Secure Socket Layer) to process all of our credit cards and for all your login information. We are always stay on top of the technology advancements dealing with online security, so our customers always know that their information is safe.

Shipping Options
Orders that are received by 2PM EST are normally shipped the same business day. There are some cases that may delay the shipment of the order, but that is usually due to more verification or back-ordered products. With our fast same day shipping, we offer a wide range of shipping options. We support both FedEx and UPS shipments from Ground to Next Day Delivery, so you can always meet your timeframes. We ship out of our four warehouse locaitons across the United States to ensure timely delivery of your order. There may be some instances where your order will ship out of a location that is not near you due to inventory. For our Canadian Customers, we offer UPS Standard as a shipping method. We also offer a variety of shipping methods for our international customers as well, which is available through International Checkout. Check out our International Shipping.